Privacy EN

Privacy Policy of www.campingvaldora.com
This application collects personal data from its users. Users may be subject to different protection standards, so some of them may be subject to more comprehensive standards. For more information about the protection criteria, users can refer to the applicability section. This document can be printed for the purpose of retention using the “Print” command in the browser.

 

Provider and Responsible Party

Valdora Srl
Corso Belvedere 337
28823 Ghiffa (VB)
Italy

office@campingvaldora.com

 

Types of Data Collected

The personal data collected by this Application, either independently or through third parties, include: First name; Last name; Phone number; Country; Email address; Tracker; Usage Data. Complete details on each type of processed personal data are provided in the dedicated sections of this privacy policy or through specific explanatory texts displayed prior to the data collection.

Personal data may be freely provided by the User or, in the case of Usage Data, automatically collected during the use of this Application. Unless otherwise specified, all data requested by this Application is mandatory. If the User refuses to provide the data, it may be impossible for this Application to provide the Service. In cases where this Application indicates some data as optional, Users are free to refrain from communicating such data, without this affecting the availability or functioning of the Service. Users who have doubts about which data is mandatory are encouraged to contact the Owner. Any use of Cookies – or other tracking tools – by this Application or by the owners of third-party services used by this Application, unless otherwise stated, serves to provide the Service requested by the User, in addition to any other purposes described in this document and in the Cookie Policy, if available. Users are responsible for any third-party personal data obtained, published, or shared through this Application and confirm that they have the third party’s consent to provide the data to the Owner.

 

Nature and Location of Data Processing

Processing Methods

The provider processes user data properly and implements appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of data. Data processing is carried out using computers or IT-based systems, following organizational procedures and practices that are specifically tailored to the stated purposes. In addition to the data controller, other individuals internally (such as personnel management, sales, marketing, legal, system administrators) or externally – and in that case, as required, appointed by the data controller as data processors (such as providers of technical services, postal carriers, hosting providers, IT companies, or communication agencies) – may operate this application and thus have access to the data. An up-to-date list of these parties may be requested from the data controller at any time.

 

Legal Basis for Processing

The provider may process personal data of users only if one of the following applies:

• Users have given their consent for one or more specific purposes. Note: In some legislations, the provider may be allowed to process personal data until the user objects to such processing (“opt-out”), without relying on consent or any of the following legal bases. However, this does not apply whenever the processing of personal data is subject to European data protection law;
• Data collection is necessary for the performance of a contract with the user and/or for any pre-contractual obligations thereof;
• Processing is necessary for compliance with a legal obligation to which the provider is subject;
• Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the provider;
• Processing is necessary for the purposes of the legitimate interests pursued by the provider or by a third party.

In any case, the provider will gladly help to clarify the specific legal basis that applies to the processing, especially whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

 

Location

The data is processed at the provider’s operating offices and at any other places where the parties involved in the processing are located.

Depending on the user’s location, data transfers may involve transferring the user’s data to a country other than their own. To find out more about the location of the processing of transmitted data, users can refer to the detailed information section on the processing of personal data.

If more comprehensive standards are applicable, the following also applies: Users also have the right to learn about the legal basis for transferring data to a country outside the European Union or to an international organization governed by public international law or established by two or more countries, such as the UN, as well as to be informed about the security measures taken by the provider to protect their data.

If such a transfer occurs, users can learn more by checking the relevant sections of this document or by contacting the provider using the contact details provided in the contact section.

 

Data Retention

Personal data will be processed and stored for as long as required for the purpose for which it was collected. Therefore:

• Personal data collected for the purpose of fulfilling a contract between the provider and the user will be stored until the contract is fully fulfilled.
• Personal data collected to safeguard the legitimate interests of the provider will be retained for as long as necessary to fulfill these purposes. Users can obtain further information about the legitimate interests of the provider in the relevant sections of this document or by contacting the provider.

Additionally, the provider may store personal data for a longer period if the user has consented to such processing, provided that the consent is not revoked. Furthermore, the provider may be obliged to retain personal data for a longer period if required to fulfill a legal obligation or at the request of an authority. After the retention period expires, personal data will be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be exercised after the retention period has expired.

 

Purposes of Processing

Personal data about the user is collected to enable the provider to provide the service and also to comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of the users or third parties), and detect malicious or fraudulent activities. Additionally, data is collected for the following purposes: contacting the user, analytics, and displaying content from external platforms. Users can find further detailed information about these processing purposes and the personal data used for each purpose in the “Detailed information on the processing of personal data” section of this document.

Detailed Information on the Processing of Personal Data
Personal data is collected for the following purposes using the following services:

• Analytics

The services listed in this section enable the provider to monitor and analyze web traffic and track user behavior.

Google Analytics (Google Ireland Limited)
Google Analytics is a web analytics service provided by Google Ireland Limited (“Google”). Google uses the collected data to track and examine how this application is used, compile reports on its activities, and share them with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. Processed personal data: Usage data; Tracker. Processing location: Ireland Datenschutzerklärung – Opt Out.

• Displaying Content from External Platforms

With this type of service, users can view and interact with content hosted on external platforms directly through this application. This type of service may still collect web traffic data for the pages where the service is installed, even if users do not use it.

Google Fonts (Google Ireland Limited)
Google Fonts is a service provided by Google Ireland Limited for visualizing fonts, allowing this application to incorporate corresponding content on its pages. Processed personal data: Usage data; Tracker. Processing location: Ireland – Privacy Policy.

Font Awesome (Fonticons, Inc.)

Font Awesome is a service provided by Fonticons, Inc. for visualizing fonts, allowing this application to incorporate corresponding content on its pages. Processed personal data: Usage data; Tracker. Processing location: United States – Datenschutzerklärung.

• Contacting the User
Contact Form (this Application)

By filling in the contact form with their Data, users authorize this Application to use these details to reply to requests for information, quotes, or any other kind of request as indicated by the form’s header. Processed personal data: Email; Country; Last Name; Phone Number; First Name.

 

User Rights

Users can exercise certain rights regarding their data processed by the provider. Users who have access to broader standards can exercise all the rights described below. In all other cases, the user may inquire with the provider to determine which rights apply to them. Users have the right to do the following in particular:

• Withdraw their consent at any time: Users who have previously consented to the processing of personal data can withdraw their consent at any time.

• Object to the processing of their data: Users have the right to object to the processing of their data when processing is based on a legal basis other than consent. Further information on this is provided below.

• Receive information about their data: Users have the right to know whether the data is being processed by the provider, to obtain information about specific aspects of the processing, and to receive a copy of the data.

• Verify and request rectification: Users have the right to verify the accuracy of their data and to request its updating or correction.

• Request the restriction of data processing: Users have the right, under certain circumstances, to request the restriction of data processing. In this case, the provider will process the data for no other purpose than storage.

• Request deletion or removal of personal data: Users have the right, under certain circumstances, to request the deletion of their data from the provider.

• Receive their data and have it transferred to another controller: Users have the right to receive their data in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transmitted to another controller without hindrance. This provision applies provided that the data is processed automatically and the processing is based on the user’s consent, on a contract to which the user is a party, or on pre-contractual obligations.

• File a complaint: Users have the right to file a complaint with the competent supervisory authority.

Details on the Right to Object to Processing
If personal data is processed in the public interest, in the exercise of an authority entrusted to the provider, or to safeguard the legitimate interests of the provider, the user may object to such processing by providing a justification based on their particular situation. Users are informed that they can object to the processing of personal data for direct marketing purposes at any time without providing reasons. Whether the provider processes personal data for direct marketing purposes can be found in the relevant sections of this document.

How Rights Can Be Exercised
All requests to exercise user rights can be addressed to the provider using the contact details provided in this document. Requests can be exercised free of charge and will be processed by the provider as soon as possible, no later than within one month.

 

Applicability of More Comprehensive Standards

While most provisions of this document apply to all users, some provisions explicitly apply only when the processing of personal data is subject to more comprehensive protection standards. Such more comprehensive standards apply when the processing:

• is carried out by a provider established in the EU;

• concerns the personal data of users located in the EU and simultaneously relates to the offering of paid or unpaid goods or services to these users;

• concerns the personal data of users located in the EU and allows the provider to monitor the behavior of these users in the EU.

 

Additional Information about Data Collection and Processing

Legal Measures
The user’s personal data may be processed by the provider for the purpose of enforcing legal claims within or in preparation of legal proceedings resulting from improper use of this application or its related services. The user acknowledges that the provider may be obliged to disclose personal data to authorities.

Further Information about User’s Personal Data
In addition to the information provided in this privacy policy, this application may provide the user with additional contextual information upon request, concerning specific services or the collection and processing of personal data.

System Logs and Maintenance
This application and the services of third parties may collect files that record interactions taking place through this application (system logs) for operational and maintenance purposes, or use other personal data (such as IP address) for this purpose.

Information Not Contained in this Privacy Policy
Further information about the collection or processing of personal data can be requested from the provider at any time using the contact details provided.

Handling “Do Not Track” Requests
This application does not support “Do Not Track” requests from web browsers. Users can find information on whether integrated third-party services support the “Do Not Track” protocol in the privacy policy of the respective service.

Changes to this Privacy Policy
The provider reserves the right to make changes to this privacy policy at any time by informing users on this page and, if technically and legally feasible, by sending a notification through this application and/or by using the contact information provided by the provider. Users are encouraged to check this page regularly and especially to verify the last modification date indicated at the bottom of the page. If changes affect data processing based on user consent, the provider will obtain new consent as required.

 

Definitions and Legal Notices

Personal Data (or Data)
Any information that, either on its own or in conjunction with other information, identifies or can identify a natural person.

Usage Data
Information that this application (or third-party services utilized by this application) automatically collects, such as: IP addresses or domain names of the computers used by users who access this application, URI addresses (Uniform Resource Identifier), the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server’s response (successful outcome, error, etc.), the country of origin, the features of the browser and operating system used by the user, the various time details per visit (e.g., the time spent on each page of the application), and details about the path followed within the application, with special reference to the sequence of pages visited, along with other information about the operating system of the device and/or the user’s IT environment.

User
The person who uses this application, which, unless otherwise specified, coincides with the data subject.

Data Subject
The natural person to whom the personal data refers.

Data Processor (or Processor)
Natural or legal person, public authority, agency, or other body that processes personal data on behalf of the controller, as described in this privacy policy.

Controller (or Owner)
The natural or legal person, public authority, agency, or other body that alone or jointly with others determines the purposes and means of the processing of personal data, including the security measures concerning the operation and use of this application. Unless otherwise specified, the controller is the natural or legal person through whom this application is offered.

This Application
The hardware or software tool through which the user’s personal data is collected and processed.

Service
The service provided by this application, as described in the relevant terms of service (if available) and on this website/application.

European Union (or EU)
Unless otherwise specified, all references in this document to the European Union refer to all current member states of the European Union and the European Economic Area (EEA).

Cookie
Cookies are trackers consisting of small pieces of data stored in the user’s browser.

Tracker
The term “tracker” refers to any technology – such as cookies, unique identifiers, web beacons, embedded scripts, e-tags, or fingerprinting – through which users can be tracked, for example by enabling access to or storing information on the user’s device.

Legal Notice
This privacy policy has been prepared based on provisions of various legislations, including Article 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation). This privacy policy applies solely to this application unless otherwise stated in this document.

Last updated
14.05.2024